Terms and Conditions for Using Our Platform
These terms and conditions define your use of our conversation practice service. Please read them thoroughly to understand your responsibilities and our commitments. Your continued use of the platform confirms your acceptance of these terms.
Last reviewed January 27, 2026
Agreement Acceptance Requirements
By accessing our service, you acknowledge and accept these terms, forming a binding agreement between you and the platform. If you disagree, please discontinue use immediately. Your continued participation is viewed as acceptance of revisions.
Key Definitions
Clear terminology supports your understanding of the scope of our platform and its services.
Platform: Refers to the website and available conversational practice tools
Content: Includes dialogues, phrases, etiquette guidelines, and related informational resources
User: Denotes any individual accessing or using the platform
Service: Conversational material and interactive features on the site
Service Usage Terms
You agree to use our platform for lawful purposes only and refrain from activities that could harm, disrupt, or misuse its features or other users’ experiences.
Eligibility
Only individuals meeting the minimum age required by law may use our services. Specific features may also have their own conditions of participation, displayed as needed.
Please check age restrictions before using interactive tools.
Your Responsibilities as User
It is your duty to use the platform thoughtfully, ensuring safe, polite, and constructive interaction.
Prohibited Uses
Do not use the platform for any illegal or harmful activity.
Intellectual Property Rights
All content on this platform remains the intellectual property of Sartivelo or its content providers. You may access and use resources solely for personal, non-commercial purposes. No content may be reproduced or redistributed without permission.
User-Generated Content
Any comments, inputs, or dialogues submitted by users are considered non-confidential and may be used for service improvement.
User Content Rights and Obligations
By submitting content, you grant us a license to use it for service enhancement, ensuring you have appropriate rights to what you submit.
Privacy and Data Protection Commitment
We follow strong privacy practices. For detailed policy on data handling, please refer to our privacy statement. Continued use of the platform confirms your acceptance of data usage as described.
See privacy policyImportant Disclaimers and Liability Limitations
Our tools and content support language practice but do not replace professional guidance. All advice is informational only.
No Guarantee of Outcomes
Results may vary according to effort, context, and other individual factors. We do not promise immediate or specific progress.
Limitation of Our Liability
Our platform is provided "as is" without warranties regarding results, quality, or uninterrupted availability. We are not responsible for external links or third-party content.
Indemnification
You agree to protect and indemnify Sartivelo from liability arising from your platform use or violations of these terms.
Resolving Disputes and Legal Issues
If disagreements arise, we encourage direct resolution or mediation before formal action.
Arbitration
Disputes not resolved informally may be referred to arbitration as permitted by law. Such decisions are binding upon all parties.
Local laws may affect arbitration processes—consult legal advice if needed.
Online Dispute Resolution Information
Where available, users may access official online dispute resolution (ODR) services for additional support in settling disputes.
View our privacy policyProvision Severability
If any provision is found unenforceable, the remainder of the agreement remains fully effective.
Full Understanding of the Agreement
These terms include all agreements between you and Sartivelo regarding your platform use, superseding prior communications.
Governing Law and Jurisdiction
Malaysian law governs these terms and your service use, unless stated otherwise by regulation.
Platform Access Termination
We reserve the right to suspend or remove access for any breach of these terms. Continued use after such notice is not permitted.
Terms Changes
We may update these terms as required. Changes are effective upon posting. Please review terms often for updates.
Contact Information for Questions
For questions about these terms, you may contact us using the following details.
Contact email: content@sartivelo.sbs
Phone number: +6014-208 4679
Address: Regus - Kuala Lumpur KL Sentral, Level 8, Kuala Lumpur 50470 Malaysia
Effective date of terms: January 27, 2026
Version: 2.0